z567 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

This Privacy Policy ("Policy") is published by z567 ("the Company", "we", "us", "our") and applies to all personal data processed in connection with the z567 online casino and sports betting platform accessible at z567.org ("the Platform"). It applies to all registered players and visitors, including Pakistani players using the z567 Platform from locations across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other cities and regions.

z567 takes its obligations as a data controller seriously. We process personal data only in accordance with the purposes described in this Policy, consistent with the data protection standards required by our international gaming license. This Policy is incorporated by reference into the z567 Terms and Conditions.

By registering a z567 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any provision of this Policy, please do not register an account or use the Platform.

For the purposes of applicable data protection law, the data controller responsible for the personal data of z567 players is z567, the entity that operates the z567 Platform at z567.org. As data controller, z567 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is lawful, fair, and transparent.

z567 operates under an international gaming license issued by a recognised offshore regulatory authority. The data protection obligations embedded in that licensing framework form the foundation of z567's approach to personal data processing. z567's data protection contact can be reached via the support channel described in Section 16 of this Policy.

z567 collects the following categories of personal data from players. Data collection is limited to what is necessary for the purposes described in Section 5 of this Policy.

z567 does not collect special categories of personal data (such as data concerning health, race, religion, or political views) unless you voluntarily provide such information in the context of a responsible gaming self-exclusion request or similar support interaction.

z567 collects your personal data through the following means:

• Direct provision by you: Data you enter during registration, KYC verification, deposits, withdrawals, customer support contacts, or when updating your account profile.
• Automated technical collection: Technical and usage data automatically collected by the z567 Platform when you access or use it, including via cookies and similar tracking technologies as described in Section 10.
• Third-party service providers: z567 may receive supplementary identity or fraud risk data from third-party KYC verification providers and payment processors when you initiate a deposit, withdrawal, or identity verification check.
• Publicly available sources: In the context of fraud prevention and AML (Anti-Money Laundering) compliance, z567 may cross-reference data you provide against publicly available databases and sanctions lists.

z567 processes your personal data for the following specific, defined purposes:

• Account registration and management: To create and maintain your z567 player account, authenticate your logins, and enable you to access Platform features.
• Identity verification (KYC): To verify your identity and age (21+ requirement) in compliance with z567's international gaming license obligations and anti-money laundering regulations.
• Payment processing: To process deposits from and withdrawals to your JazzCash, EasyPaisa, bank account, or card in PKR.
• Game provision and betting: To deliver casino games, live dealer games, slots, and sports betting services through the Platform and to record all game activity for audit and dispute resolution purposes.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and other prohibited conduct on the Platform.
• Regulatory compliance: To meet the reporting, record-keeping, and player verification requirements of z567's international gaming license and applicable anti-money laundering law.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical and account assistance.
• Responsible gaming: To manage and administer deposit limits, loss limits, self-exclusion requests, and reality check settings on your z567 account.
• Marketing: To send you relevant promotional offers, bonus notifications, and news about z567 products and features where you have consented to receive such communications. You may opt out at any time as described in Section 14.
• Platform improvement: To analyse usage patterns, game preferences, and technical performance data to improve the z567 Platform experience for Pakistani players.

z567 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between z567 and you (i.e., to provide you with access to the z567 Platform and its services). This includes account management, payment processing, and game provision.
• Legal obligation: Processing required for compliance with z567's international gaming license, KYC requirements, AML regulations, and other applicable legal obligations. This includes identity verification and regulatory record-keeping.
• Legitimate interests: Processing for fraud prevention, Platform security, and the improvement of z567's services, where z567's legitimate business interests are balanced against your rights and do not override those rights.
• Consent: Processing for marketing communications, where z567 relies on your freely given, informed, and specific consent. You may withdraw consent for marketing communications at any time without affecting the lawfulness of any prior processing or your continued access to the Platform.

z567 does not sell or rent your personal data to third parties. z567 shares your personal data only in the following limited circumstances, and only to the extent necessary for the defined purpose:

• Payment processors: z567 shares financial data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard, and their respective processing infrastructure, solely for the purpose of processing your deposits and withdrawals in PKR.
• KYC and identity verification providers: z567 shares identity documents and personal data with third-party KYC verification service providers for the purpose of verifying your identity and age as required by z567's licensing obligations.
• Fraud prevention and AML service providers: z567 shares relevant data with third-party fraud detection and anti-money laundering screening services as part of z567's compliance with its international gaming license obligations.
• Game software providers: z567's live dealer games and certain slot titles are provided by third-party gaming software companies. These providers may receive limited technical and gameplay data in connection with the delivery of their games through the z567 Platform.
• Regulatory authorities: z567 may be required to disclose player data to its international gaming license regulator, financial intelligence authorities, or law enforcement agencies where required by applicable law or licensing conditions.
• Corporate transactions: In the event of a merger, acquisition, or restructuring of z567, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom z567 shares personal data are contractually required to process that data only for the specific purpose for which it was shared and to maintain appropriate security standards.

z567 operates internationally and its infrastructure, including servers and third-party service providers, may be located in multiple jurisdictions outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.

Where such international transfers occur, z567 takes appropriate steps to ensure that your personal data is protected to a standard equivalent to that described in this Policy. This may include relying on contractual safeguards (such as standard data protection clauses) with the receiving party, or transferring only to jurisdictions that z567 has assessed as providing an adequate level of data protection.

z567 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in Section 5, and in accordance with z567's legal and regulatory retention obligations.

Specific retention periods applicable to z567 player data are as follows:

• Account data and KYC documentation: Retained for a minimum of 5 years following account closure, as required by anti-money laundering regulations applicable to z567's international gaming license.
• Transaction and betting records: Retained for a minimum of 5 years following the date of each transaction, for audit, dispute resolution, and regulatory compliance purposes.
• Customer support communications: Retained for 3 years following the date of the relevant communication, for quality assurance and dispute resolution purposes.
• Marketing data and consent records: Retained for the duration of your z567 account plus 2 years following account closure, or until you withdraw consent for marketing communications, whichever is earlier.
• Technical and usage data: Retained in identifiable form for 12 months, after which it may be retained in anonymised or aggregated form for analytical purposes without retention limits.

Following the expiry of applicable retention periods, z567 will securely delete or anonymise your personal data so that it can no longer be associated with you.

The z567 Platform uses cookies and similar technologies (including local storage and session tokens) to deliver a functional, personalised, and secure experience. The types of cookies used by z567 are as follows:

• Strictly necessary cookies: Required for the basic operation of the z567 Platform, including authentication (keeping you logged in to your z567 account), session management, and security token verification. These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences on the z567 Platform, such as language settings, preferred game categories, and display preferences. These improve the consistency of your experience between sessions.
• Analytical cookies: Used to collect aggregated, anonymised data about how players interact with the z567 Platform. This data helps z567 identify and fix technical issues, improve navigation, and prioritise feature development. Analytical cookies do not identify you personally.
• Marketing cookies: Used to understand the effectiveness of z567's promotional campaigns and to personalise marketing communications where you have consented to receive them. Marketing cookies can be disabled through your browser settings or by adjusting your cookie preferences in your z567 account settings.

You can control cookie settings through your web browser. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when new cookies are set. Please note that disabling strictly necessary cookies will affect the functionality of the z567 Platform.

z567 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the z567 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents stored in z567's systems.
• Role-based access controls limiting access to player personal data to z567 personnel with a legitimate operational need.
• Regular security audits and penetration testing of the z567 Platform and its underlying infrastructure.
• Multi-factor authentication requirements for administrative access to z567's internal systems.
• Incident response procedures to detect, investigate, and respond to security breaches promptly.

While z567 takes all reasonable precautions to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own z567 login credentials and for reporting any suspected unauthorised access to your z567 account immediately via support.

Subject to the limitations of applicable law and z567's regulatory retention obligations, you have the following rights in respect of the personal data z567 holds about you:

• Right of access: You may request a copy of all personal data z567 holds about you. z567 will respond to verified access requests within 30 days.
• Right to rectification: You may request that inaccurate or incomplete personal data held by z567 be corrected. For basic account data such as email address and phone number, updates can be made directly through your z567 account dashboard.
• Right to erasure: You may request deletion of your personal data. z567 will honour erasure requests except where retention of the data is required by z567's licensing obligations, AML regulations, or other applicable legal requirements.
• Right to restriction: You may request that z567 restrict its processing of your personal data in certain circumstances, for example while a dispute about data accuracy is resolved.
• Right to data portability: You may request that z567 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.
• Right to object: You may object to z567's processing of your personal data where z567 is relying on legitimate interests as the legal basis, unless z567 can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time as described in Section 14.

To exercise any of the above rights, please contact z567 support as described in Section 16. z567 will verify your identity before acting on any data rights request to ensure that personal data is not disclosed to or acted upon at the request of an unauthorised person.

The z567 Platform is strictly for adults aged 21 and above. z567 does not knowingly collect or process personal data from any individual under the age of 21. Registration by an underage individual is a breach of z567's Terms and Conditions and this Privacy Policy.

If z567 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted (except to the extent required for regulatory reporting of the underage access incident), and any deposited funds will be returned via the original payment method where technically possible.

If you are a parent or guardian and believe that a person under 21 in your care has registered a z567 account, please contact z567 support immediately so that the account can be closed and the relevant data deleted.

z567 may send you promotional communications about z567 offers, bonuses, new games, and platform updates where you have consented to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of all z567 marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email received from z567.
• Adjusting your communication preferences in your z567 account dashboard under the "Notifications" or "Marketing Preferences" section.
• Contacting z567 support and requesting removal from all marketing communication lists.

Opting out of marketing communications will not affect transactional communications related to your z567 account, such as deposit confirmation emails, withdrawal processing notifications, KYC verification requests, or security alerts. These communications are necessary for the operation of your account and cannot be disabled while your account remains active.

z567 reserves the right to update or revise this Privacy Policy at any time. When material changes are made to this Policy, z567 will notify registered players by email to the address on their z567 account and by posting a prominent notice on the z567 Platform. The "Last Updated" date at the top of this Policy will also be revised to reflect the date of the most recent changes.

Continued use of the z567 Platform following notification of changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and may request closure of your z567 account by contacting support.

z567 encourages players to review this Privacy Policy periodically to stay informed about how z567 handles personal data. The most current version of this Policy will always be accessible at z567.org/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data z567 holds about you, please contact z567 through one of the following channels:

• Live Chat: Available 24/7 through your logged-in z567 account dashboard. Live chat is the fastest way to reach z567 for any account or data-related matter.
• Email: [email protected] — please type this address directly into your email client. This is a plain text address and is not a clickable link.

When submitting a data rights request, please include your full registered name, the email address associated with your z567 account, and a clear description of the specific data right you wish to exercise. z567 will verify your identity before acting on any request and will respond within 30 days.